Our Policy
Customer Care
It is really important for us, as a small local business, to provide the best, personal customer service we can. All of the floral items on this site have been handmade. We do not use stock photography. We aim to partner with other local businesses to provide some different ideas for gifts, either in addition to a floral order or on their own, and seek to provide an all round good customer experience.
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If you would like to have a personal conversation to discuss your requirements we would be happy to provide that service. Some of the items on our site are personalised so we would require more notice to provide these items so please order ahead of the required date.
Privacy & Safety
We take the privacy of our customers extremely seriously. Data is only used for the minimum amount of time to fulfill your order. We will not send targeted emails after you have purchased an item with us. We will rely on social media and invite you to join us on Facebook and Instagram which will be your choice.
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Our payment methods are safe and secure.
Payment Methods
- Credit / Debit Cards
- Paypal
- Offline Payments (please contact us if you would prefer to make an offline payment)